Group Leaving Cards - FAQ
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Frequently Asked Questions


General

Do you have to register for an account to sign a card?

No, registration is only required to create a card and not required to sign a card.

How much does a card cost?

Each card costs £3.99 GBP and includes unlimited pages and signatures. Please get in touch with us if you would like to buy a company plan at a discounted rate.

How many pages and signatures can I add?

You can add as many pages and signatures as you like. A new page is automatically added once you add a signature to the last page.

How long is the card available?

The card will be available online for at least one year from the delivery date. You can download the card as a PDF if you'd like to keep it longer.

Are cards I create private?

After paying for the card we generate a unique share URL which is not searchable but can be shared with people to access the card. There are billions of possible share URLS so it is unlikely anyone will guess it, but if you need to get it changed because it's been shared with the wrong people then get in touch with us and we'll be happy to change it for you.

Account

How do I change or reset my password?

To change your password enter your email on the reset password page. You can use the same link if you've forgotten your password.

How do I change my email address?

You can change your email by going to your account page and selecting the profile tab. You can then change your email address on that page.

Editing a Card

How can I fix an overlapping signature?

Signature that overlap can be moved either by the person that created the signature or the card creator. To move a signature either double click on it then drag it, or find the signature on the right (bottom on mobile) panel and select it. After dragging it to the correct place you can then save the signature to update it. You can also move the signature to a different page by changing pages while in edit mode.

How can I delete a signature?

If you or someone else has created a signature by mistake you can delete it by selecting the delete icon next to the signature from the signatures panel, then confirming your decision in the alert that opens. Anyone can delete their own signatures and card creators can delete all signatures (make sure you're logged in).

How can view or edit the card recipient or delivery date?

You can edit all of the card details including front cover, recipient and delivery date by finding your card on your account page then clicking the edit (pencil) icon on the right. You will then be taken to a page where you can view and edit all the details.

How do I edit my card? My signatures are overlapping.

Got another question?

If you have a question we haven't answered yet then we'd be happy to answer it via email.

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